Our customers contribute substantially to our success as a company by purchasing our products and utilizing our services. For this reason, long-term, proven collaboration is one of our most important objectives. Not only do we work closely with our customers to find the perfect production and system solutions for them, we also maintain active contact with them outside of the scope of project work. We are a regular fixture at trade shows, where we present our new products and processes live. This face-to-face contact promotes customer loyalty, which contributes to our long-term company success.
In addition, we publish a biannual customer magazine, AHEAD, in both German and English. In this magazine, we report on product innovations, new market developments and successful customer projects. Each brand publishes a version tailored to its respective customers. In addition to specialized topics, we provide our customers across the group with information on business-relevant changes. In early 2016, we reported on the company acquisition by Chinese chemicals company ChemChina and in July 2015, we introduced our new CEO Dr. Frank Stieler.